Do you want to make your visit to the museum even more interesting? Whether you’re an art enthusiast, a teenager, or you just want to make your children’s visit to the museum more interesting, you’ve come to the right place. Discover the application that will allow you to realize that the museums do not have to be boring at all!
SOFTWARE
UX DESIGN
Design Process
I divided my process into four phases. By following them, I can create a UX design that is tailored to user needs and preferences, resulting in a better user experience.
By following steps of user research, I gathered data and insights about users and their behaviours, in order to inform and improve the design. These points are used to better understand audience needs, goals, pain points, and preferences.
Research Goals
1. Why do people go to an art gallery? 2. What makes people read descriptions in an art gallery? 3. What is most entertaining about an art gallery? 4. What ideas of presentation stories are the most interesting? 5. What makes people use apps in an art gallery? 6. What are the common user behaviours and experiences during visits to an art gallery?
Target Audience
Art enthusiasts
Someone who lacks genuine interest in art
Somebody who does art professionally
Young individuals in school
Adults who visit art galleries while travelling or on occasion.
Research Questions
Can you indicate on a scale of 1 to 10 your level of interest in the history of art?
How often are you going to art galleries?
On what occasions do you visit art galleries?
Could you describe your experience with visiting a history museum / art gallery?
Which methods of presentation increase your engagement during a visit to an art history museum?
Is there a single factor that, if changed, would make you more inclined to visit an art history museum?
Do you have anything else you’d like to share about this topic?
Common Pain Points
Overwhelming Amount of Information
Some visitors may feel overwhelmed by the amount of information presented in the exhibits, particularly if the exhibits are densely packed or the information is presented in a complex way.
Lack of Engagement
Some visitors may find that the exhibits are not engaging enough, whether it is due to a lack of interactive features, poor presentation, or other factors. This can lead to a feeling of boredom or disinterest, and may cause visitors to cut their visits short.
Poor Signage
Visitors may struggle to navigate the museum due to poor signage or a lack of clear directions. Such a situation can potentially result in visitors feeling frustrated and confused, and may cause them to overlook exhibits that they had a prior interest in.
Crowds
Large crowds and long lines can be a major pain point for museum visitors, particularly during peak times or special exhibitions.
DEFINE PHASE
Define
In this phase, the insights and data gathered from the previous phase are synthesized to define the user problem and create a clear design brief.
User Persona
I created two user personas, so I can develop a better understanding of target users and design a product or service that meets their needs and preferences. This help me to create a more effective and satisfying user experience.
User Story
I created two user personas, so I can develop a better understanding of target users and design a product or service that meets their needs and preferences. This help me to create a more effective and satisfying user experience.
Problem Statement
Mark is a young student whoneeds an interdisciplinary application that will help him explore the museum in an interesting way because he wants enjoy his time with his girlfriend or friends during museum exploration.
User Story
I created two user personas, so I can develop a better understanding of target users and design a product or service that meets their needs and preferences. This help me to create a more effective and satisfying user experience.
Problem Statement
Vivien is a mother of two children who needs an application that will help her take care of her children during the visit because she wants them to enjoy the visit to the art gallery while she explores the place herself.
Competitive Audit
Empathy Map
User Journey Map
IDEATION PHASE
Ideate
It is the stage I made sketches, diagrams and explore potential solutions to meet the needs of their target users. It also helped me imagine and find the way how actually app will work.
User Flow
User Flow refers to the path that a user takes while navigating through a website or app to achieve a specific goal. It typically involves a sequence of steps that a user follows to complete a task, such as making a purchase or submitting a form.
User tasks:
Open app
Home screen
Select Buy tickets via ap
Select the type and number of tickets
Checkout screen
Select payment method
Pay
My purchase screen
Go to tickets in the app
Show tickets at the counter
Information Architecture
Information Architecture (IA) refers to the process of organizing and structuring information to make it easy to understand, find, and use. In the context of an app, IA plays a crucial role in creating a user-friendly and intuitive interface that enables users to accomplish their goals quickly and efficiently.
UI DESIGN
Design Process
I divided my process into five phases. By following them, I can create a UI design that is tailored to user needs and preferences, resulting in a better user experience.